How do I contact NYS Retirement? If you are a New York State employee or retiree and need to get in touch with the New York State Retirement System (NYS Retirement), there are several methods you can use to reach out for assistance or information.
The New York State Retirement System is responsible for managing the retirement benefits of state employees, including pension plans, health insurance, and other retirement-related services. Whether you have questions about your retirement benefits, need to update your contact information, or require assistance with a specific issue, contacting NYS Retirement is essential. Here’s how you can get in touch with them:
1. Phone Number: You can call the NYS Retirement System directly at 1-866-872-7464. This toll-free number is available Monday through Friday from 8:30 a.m. to 4:30 p.m. Eastern Time. When calling, be prepared to provide your name, employee ID, and the nature of your inquiry.
2. Email: If you prefer to communicate via email, you can send your inquiries to [email protected]. Ensure that you include your full name, employee ID, and a detailed description of your issue in the email. Please note that email responses may take longer than phone calls, so it’s advisable to have your phone number ready in case you need to follow up.
3. Online Chat: NYS Retirement offers an online chat service on their website, which allows you to ask questions in real-time. To access the chat, visit the NYS Retirement System’s official website and look for the chat feature. This service is available during regular business hours.
4. Postal Mail: You can also send your inquiries via postal mail. The address for NYS Retirement is:
New York State and Local Retirement System
110 State Street
Albany, NY 12244-0001
5. In-Person: If you prefer face-to-face communication, you can visit the NYS Retirement System’s office located at 110 State Street in Albany, NY. However, it’s important to note that in-person visits are by appointment only, and you should call ahead to schedule a meeting.
Remember to keep your contact information up to date with NYS Retirement, as they may need to reach out to you regarding your retirement benefits or other important matters. Whether you choose to contact them via phone, email, chat, postal mail, or in-person, rest assured that NYS Retirement is there to assist you with your retirement-related needs.
